Terms and Conditions of BetMatch Casino

1. General Overview

Welcome to BetMatch Casino, an online gaming and sportsbook platform operated by Edenlix Limited under the regulation of the Kahnawake Gaming Commission. These Terms of Use (“Terms”) govern your access to and use of the BetMatch website, account, games, and all related services. By registering an account or using any part of the platform, you acknowledge that you have read and understood these Terms and agree to be bound by them. If you disagree with any provision, please stop using the platform immediately.

BetMatch Casino reserves the right to update or revise these Terms at its discretion to comply with legal, operational, or technical requirements. Any modifications will be published on the website and take effect upon posting. Continued use of the platform constitutes acceptance of the amended Terms.

1.1 Objective

These Terms outline the legal relationship between the player and Edenlix Limited, explaining the conditions governing account registration, access to games, payments, promotions, and the use of all platform services.

1.2 Binding Agreement

By creating a player account or continuing to use the website, you agree to comply with the most recent version of these Terms. Updates replace all previous versions.

1.3 Operator Information

Edenlix Limited is the licensed operator of BetMatch Casino and holds a valid authorization issued by the Kahnawake Gaming Commission.

2. Player Eligibility and Legal Compliance

Access to BetMatch Casino is strictly limited to individuals who have reached the legal gambling age in their jurisdiction — and in no case may a user be under 18 years old. Players are not permitted to register or participate if they reside in or access the site from a jurisdiction where online gambling is prohibited, such as the United States, United Kingdom, France, Germany, or Singapore. It is solely your responsibility to ensure that online gaming is lawful in your region before creating an account.

By registering, you confirm that the information provided is accurate, complete, and truthful, and that you comply with all applicable local laws. Any attempt to circumvent these requirements may result in account suspension or permanent closure.

2.1 Minimum Age Requirement

Players must be at least 18 years old or meet the minimum legal gambling age in their local jurisdiction, whichever is higher.

2.2 Restricted Jurisdictions

Residents of countries where online gambling is prohibited are not permitted to use BetMatch Casino services. Access attempts from restricted regions may be blocked automatically.

2.3 Player Responsibility

Each player bears full responsibility for ensuring their participation in online gaming complies with local regulations, including any applicable taxation or reporting obligations.

3. Account Registration and Login

To participate in real-money games or sports betting, you must register a personal account (“Account”) on the BetMatch platform. The registration process requires accurate personal data such as your full name, date of birth, home address, and valid email. You will also create unique login credentials for your BetMatch Casino account. You are solely responsible for maintaining the confidentiality of these credentials and for all activity conducted through your account.

BetMatch reserves the right to request identity verification at any time as part of its Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations. Verification may include submitting photo identification, proof of address, and confirmation of payment ownership. Failure to provide required documentation may result in account suspension or closure. Each player is allowed only one active account, and the use of duplicate or fraudulent accounts is strictly prohibited.

3.1 Account Creation

All players must register using their true personal details. Providing false or misleading information constitutes a breach of these Terms and may lead to permanent exclusion.

3.2 Login and Security

You are required to keep your Bet Match login information secure. BetMatch is not liable for any losses resulting from unauthorized access due to negligence or shared credentials.

3.3 Verification and Compliance

Before processing any withdrawal or large transaction, BetMatch may request additional identification to confirm your identity and comply with applicable financial regulations.

4. Deposits and Withdrawals

BetMatch Casino provides a wide selection of secure payment options, including Visa, MasterCard, PayPal, Trustly, Bitcoin, and Tether. Deposits can be made through the Cashier section, with a minimum deposit requirement of €10 unless stated otherwise. Only payment methods registered in your name may be used to deposit funds. Transactions are encrypted and processed through authorized financial intermediaries.

Withdrawals are generally executed using the same method employed for deposits and may require additional verification steps to ensure security and compliance. Processing times vary based on the payment provider but usually take up to five business days. BetMatch Casino reserves the right to apply withdrawal limits, request further proof of ownership, or delay payments if suspicious activity is detected.

4.1 Deposits

You may fund your account using the approved payment methods listed on the site. All deposits are processed instantly once verified.

4.2 Withdrawals

Withdrawal requests are subject to verification. The processing period can extend depending on the chosen payment channel and compliance checks.

4.3 Fees and Limits

External financial institutions may impose service or conversion fees. BetMatch is not responsible for costs arising from third-party providers.

5. Promotions and Bonuses

All promotional campaigns — including welcome bonuses, reload offers, cashback, and free spin rewards — are governed by these Terms and specific bonus rules published in the Promotions section. The default welcome offer provides a 100% match bonus up to €500 plus 100 free spins on selected slot games.

All bonuses are subject to wagering requirements that must be met before winnings can be withdrawn. Only one bonus may be active at a time unless otherwise specified. BetMatch reserves the right to modify, suspend, or revoke any promotional offer at its sole discretion. Misuse of bonuses, multiple account registration, or other manipulative behaviour will result in forfeiture of funds and account penalties.

5.1 Welcome Offer

New users may claim a 100% bonus up to €500 plus free spins on designated games. Bonus terms and wagering rules apply.

5.2 Ongoing Promotions

Recurring events such as weekly reloads and cashback offers are updated regularly and follow individual terms listed on the Promotions page.

5.3 Misuse of Promotions

Creating multiple accounts, bonus stacking, or other manipulative strategies are strictly prohibited and may lead to immediate account suspension.

6. Responsible Gambling

BetMatch promotes responsible gaming and provides tools to help users maintain healthy gambling habits. Gambling should always be considered a form of entertainment, not a means of financial gain. Players can manage their gaming activity through personal account controls, including deposit limits, self-exclusion options, and time reminders.

If you suspect gambling may be affecting your well-being, you can request temporary or permanent exclusion by contacting our support team. All requests are handled discreetly within 24 hours. BetMatch also partners with independent organizations that provide professional help to individuals seeking assistance.

6.1 Control Tools

Players can easily set personal limits on deposits, losses, and session duration through their account settings.

6.2 Exclusion and Cooling-Off

Temporary or permanent self-exclusion can be activated via customer support. All actions are processed confidentially.

6.3 Professional Help

Contact information for external gambling support groups is available in the Responsible Gaming section.

7. Fair Play and Fraud Prevention

BetMatch Casino enforces strict measures to ensure fair play and prevent fraudulent activity. Any form of cheating, collusion, multiple account use, chargebacks, or game manipulation is strictly forbidden. The platform utilizes automated monitoring systems and advanced fraud detection software to identify irregular activities.

In cases of confirmed or suspected misconduct, BetMatch reserves the right to suspend or terminate accounts, cancel winnings, and withhold balances. Where necessary, relevant authorities and financial institutions will be informed. BetMatch’s decisions regarding fraud and fair play violations are final and binding.

7.1 Unacceptable Practices

Activities such as bot use, shared accounts, collusion, or system exploitation are considered serious violations.

7.2 Monitoring and Detection

All player activity is continuously monitored using internal tools and third-party systems to maintain fairness and data integrity.

7.3 Sanctions

Any confirmed violation may result in permanent exclusion, forfeiture of funds, and notification to regulatory bodies.

8. Inactive and Dormant Accounts

If a player’s account remains unused for twelve (12) consecutive months — meaning no deposits, withdrawals, or bets — it will be classified as dormant. Before applying any maintenance fees, BetMatch Casino will send a notification at least 30 days in advance to the registered email address. A small monthly administrative fee of €5 (or the equivalent in the chosen currency) may be deducted until the balance reaches zero.

Dormant accounts can be easily reactivated by logging in and making a new deposit or wager. If an account remains inactive for more than twenty-four (24) months, it may be permanently closed, and remaining funds may be forfeited in accordance with applicable laws. To avoid this, players are encouraged to log in periodically and keep their accounts active.

8.1 Definition

An account showing no user activity for twelve months will be considered dormant under company policy.

8.2 Maintenance Fee

A small administrative fee may apply to dormant accounts after advance notification to the player.

8.3 Reactivation Process

To restore access, simply log in and perform a qualifying transaction such as a deposit or wager.

9. Privacy and Data Protection

Protecting player privacy is a core priority for BetMatch Casino. Personal data is collected and processed in full compliance with the platform’s Privacy Policy and applicable data protection laws. This includes information required for account registration, identity verification, and payment transactions. All data transmissions occur via secure SSL encryption and are stored on protected servers located in certified facilities.

Player information is never sold or shared with third parties, except where legally required or necessary for operational purposes such as payment processing, fraud prevention, or regulatory reporting. Users have the right to access, amend, or delete their data by submitting a written request to customer support. By using the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

9.1 Data Usage

Data is processed to verify identity, ensure secure transactions, and maintain compliance with legal and financial obligations.

9.2 Security Measures

All sensitive data is encrypted and stored in accordance with international information security standards.

9.3 Player Rights

Players may contact support to request access or correction of their personal data at any time.

10. Permitted Use of the Website

The BetMatch website and its related applications are intended solely for personal and non-commercial use. Players must not use the platform for illegal activities, including money laundering, fraud, or manipulation of gaming systems. The company reserves the right to monitor all accounts and gameplay to ensure compliance with applicable laws and these Terms.

All intellectual property contained on the site — including designs, logos, text, software, and media — remains the property of Edenlix Limited or its licensors. Unauthorized copying, modification, or distribution of content is strictly prohibited. Players are not allowed to reverse-engineer or interfere with the platform’s functionality. Violation of these provisions may result in account closure and legal consequences.

10.1 Lawful Use

Players must use the website for lawful gaming and entertainment purposes only. Commercial exploitation of the platform is prohibited.

10.2 Restricted Conduct

Any attempt to hack, manipulate, or disrupt platform services is strictly forbidden and may result in prosecution.

11. Deposit and Withdrawal Limits

The minimum deposit amount accepted at BetMatch Casino is €10, and the minimum withdrawal amount is €50 unless otherwise stated. While there are no maximum deposit limits, certain payment providers may impose their own restrictions. Large withdrawal requests exceeding €5,000 may be processed in installments or require additional verification to comply with AML (Anti-Money Laundering) regulations.

All transactions are completed in the account’s chosen currency. However, if a currency conversion is required, it will be executed at the current exchange rate applied by the financial provider. BetMatch is not responsible for currency fluctuations or fees imposed by banks. Withdrawal requests may be delayed if fraudulent activity or incomplete verification is detected.

11.1 Transaction Limits

Minimum deposit: €10; minimum withdrawal: €50. Larger withdrawals may require additional approval.

11.2 Currency Conversion

Transactions are processed in the account’s base currency. BetMatch does not control exchange rates or intermediary fees.

12. Intellectual Property Rights

All materials, designs, software, trademarks, and multimedia content featured on the BetMatch Casino website are the exclusive property of Edenlix Limited or licensed partners. Players are granted a limited, non-transferable license to access and use the platform solely for entertainment purposes.

You are not permitted to reproduce, modify, distribute, or display any content from the site without written authorization. Unauthorized use of intellectual property constitutes a violation of international copyright law and may result in legal action. All rights not expressly granted in these Terms remain reserved.

12.1 Ownership

Edenlix Limited retains full ownership of all intellectual property used across the BetMatch platform.

12.2 Limitations

Reproduction, resale, or redistribution of website materials without prior consent is prohibited.

13. Limitation of Liability

To the maximum extent permitted by law, BetMatch Casino and its affiliates are not liable for indirect, incidental, or consequential damages arising from the use of the platform. This includes, but is not limited to, losses of profit, opportunity, or data. BetMatch does not guarantee uninterrupted operation of its website, games, or payment services.

In case of technical errors such as disconnections, system malfunctions, or power outages, all ongoing bets may be voided at BetMatch’s discretion. The total liability of the company shall not exceed either the total deposits made by the player within the previous three months or €2,000, whichever is lower. Players acknowledge that online gambling involves inherent risk and accept full responsibility for their participation.

13.1 Disclaimer

BetMatch shall not be held responsible for external factors, including network issues or third-party service interruptions.

13.2 Liability Cap

The maximum liability of BetMatch in any circumstance shall be limited to the lower of €2,000 or the total deposits made during the prior three months.

14. Complaints and Dispute Resolution

BetMatch Casino is committed to resolving all player complaints quickly and fairly. Complaints should be submitted to our customer service team via live chat or email within six months of the incident. The support department will review and respond promptly, though complex matters may require escalation.

If a player disagrees with the outcome, the issue will be transferred to a senior manager or compliance officer for further review. In all disputes, server logs and transaction records maintained by BetMatch shall serve as the final and authoritative evidence. Repetitive or abusive complaints may lead to restrictions or denial of further communication. If the dispute cannot be resolved internally, it may be referred to an independent arbitration body recognized by the Kahnawake Gaming Commission.

14.1 Resolution Procedure

All cases are reviewed and investigated by support staff. Server data is treated as the final record of events.

14.2 Arbitration

Unresolved matters may be referred to an independent arbitrator approved by the Kahnawake Gaming Commission.

15. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the State of Anjouan, pursuant to the Computer Gaming Licensing Act 007 of 2005. Any disputes arising out of these Terms will fall under the exclusive jurisdiction of the courts of Anjouan. If any clause of this Agreement is deemed invalid, the remaining provisions shall remain fully enforceable.

Failure by BetMatch to enforce any provision of these Terms does not constitute a waiver of its rights. These Terms constitute the complete and final agreement between the player and the company, superseding any prior agreements, verbal or written.

15.1 Applicable Law

This Agreement is governed by the laws of Anjouan under the Computer Gaming Licensing Act 007 of 2005.

15.2 Jurisdiction

All disputes will be resolved under the jurisdiction of the competent courts of Anjouan.

16. Amendments to the Terms

BetMatch Casino reserves the right to update or modify these Terms at any time without prior notice. Major revisions will be communicated through email or a website notice. Players are responsible for reviewing the Terms periodically. Continued use of the platform after changes indicates acceptance of the new version.

16.1 Right to Modify

BetMatch may change or supplement these Terms as required by law or operational necessity.

16.2 Continued Use

Your continued use of the BetMatch platform following updates signifies acceptance of the revised Terms and Conditions.

17. Contact Information

If you have questions, concerns, or requests related to these Terms and Conditions, please contact our support team.

📧 Email:[email protected]

💬 Live Chat: Available 24/7 directly on the official website.